Engineering support for fault incidents include:
• Correct Node B faults and performance degradations in the managed network
• Resposible to involve the development and implementation of Operations & Maintenance processes
• Responsible for co-operating with the technical support of 3rd party equipment
• Replacement of replaceable units
• Function verification in accordance with the maintenance documentation of the network element
• Performance of function verification in co-operation with the NOC Operator
• Troubleshooting on a network element and its interfaces
• Diagnostics on interfaces to locate problems in network elements and/or plug-in units
• Failure reporting & escalation, if needed Standard Engineering Support activities for network and service development include:
• Software acceptance
• Handling of un-expected system performance/functionality issues
Suitable applicants should write to the following address with enclosed CV and recend Photograph to: