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Telecoms Jobs
Technical Support Engineer Messaging/Mobile
Dublin, Republic of Ireland
Technical Support Engineer/Dublin
Technical Support Engineer/Dublin. Our client who are a leading provider of Broadband messaging Software and develop products for the Broadband and Mobile Carrier and Service provider markets are looking to hire a Technical Support Engineer to join their existing team.
The main responsibilities will include:
Responsibilities will include:
*Trouble-shooting and replicating complex customer issues and managing them through the fault resolution process.
*Maintaining call logs and works activity reporting.
*Liaison with Customers, Sales, Product Management, Engineering teams and with other Critical Path Support Centres.
*Post Sales support, possibly including bug fixing and product maintenance.
*Ad-hoc visits to customer installations.
It is essential that you have:
*A Degree in Computer Science or Equivalent
*Extensive operating system knowledge, installation and management (Windows, Solaris, HP-UX, Linux)
Experience in software development and sustaining would be required along with:
*System level experience UNIX (one or more of Solaris, HP-UX or Linux - RH4)
*Perl/Unix Scripting skills
*C, C++ or Java programming skills.
*Degree/Diploma Engineering/Computer Science Discipline with 3-4 years experience in related industry. Competent experience in a technical, hands-on, support role working with Internet based solutions.
*Understanding of Mobile/SMS Messaging Systems
*Experience with Email Messaging Systems
*Knowledge of open standard Communication and Internet Protocols such as LDAP, TCP/IP, SMTP, IMAP, POP and HTTP
*Interest in learning new technologies quickly
*Interest in emerging technologies in the online community space.
And it is desirable to have
*Jakarta Tomcat knowledge
*Experience with Directories (iPlanet, Novell), LDAP and MS Exchange.
*Some experience of Windows 2000 and/or Windows XP
If you believe you have the skills required for this position then please do not hesitate to contact Jonathan O'Malley on 018794814 or alternatively email me at jomalley@allegisgroup.ie as our client are looking to hire the right person ASAP and can interview immediately.
Allegis Group Ltd is acting as an Employment Agency in relation to this vacancy.
| Duration: | |
| Country: | Ireland |
| Rate/Salary: | EUR38000 - EUR44000 per annum + Pension, Medical c |
| Start date: | ASAP |
| Position type: | Permanent |
| Company name: | Allegis Group |
| Contact: | Thomas Moxon |
| Telephone: | 00353 0 1 879 4820 |
| Email: | tmoxon.18569.1237@allegisgroup.aplitrak.com |
| Posted: | 09/05/2008 17:00:40 |
| Reference: | TM-AG-TSE |
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