Telecoms Jobs

Provides on-site and phone support to customers. Participates in installation process using EIS methodology. Define action plans to fix customer problem. Determine when to escalate problems to next level of technical team. Assists in field service if needed. Provides support to partners on service calls and be responsible for monitoring partner engineers. Delivers technical transfer of information (TOI) to the field delivery support team SSE and partners. Contributes to the quality goals.

Requirement :

Tertiary education (Bachelor's Degree preferred) in Computer Science or Electro-Telecommunication. Experience :min 2 years in UNIX and/or networking; or an equivalent combination of education and  related experience. Possesses excellent oral and written communications skills, strong organizational skills and strong stress management skills. Able to manage escalation situations and customer experience.

Please sent your CV with your recent photograph to :