Telecoms Jobs

Technical Outsource Manager Hertfordshire, England

Technical Outsource Manager - Telecommunications. Are you an experienced outsource manager looking for a new and exciting challenge? Do you drive for the best customer experience? Are you ready for your next career move, with one of the best companies around? Then read on.... Key objectives include SLA management across multi site locations and partners, driving performance in outsource centres to improve customer experience, working with business units to champion the needs of the customer. You will own the outsource relationship, managing conflicts and prioritisation. You will also be monitoring and managing the outsource resource and planning compliance to budget/forecast. You will need call centre management experience, intimiate knowledge of call centre operations, systems and processes and the ability to drive and monitor accuracy and productivity. Apply now for one of the best opportunities around, send CV with immediate follow up call to Damian on 020 8254 7434 to ensure receipt and discuss in more detail.

Duration:
Country:	United Kingdom
Rate/Salary:	£45000 per annum + excellent benefits
Start date:	ASAP - URGENT
Position type:	Permanent
Company name:	Penta Consulting
Contact:	Damian Mcnulty
Telephone:	020 8254 7434
Email:	damianm.74216.1237@pentaconsulting.aplitrak.com
Posted:	24/04/2008 15:32:22
Reference:	TechOutsource14688

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